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Privacy Policy

Japan Visitors Bureau (hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") as follows regarding the handling of personal information in the services provided on this website (hereinafter referred to as "the Services").

(Personal Information)

「Personal information" refers to "personal information" as defined in the Personal Information Protection Law, and includes information about living individuals that can be used to identify specific individuals by name, date of birth, address, telephone number, contact information, or other description, as well as data related to appearance, fingerprints, voiceprints, and health insurance card insurer numbers. (Secure management of personal information)

(Safety Management of Personal Information)

We will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information handled by us and to otherwise safely manage personal information by implementing appropriate organizational, physical, personnel, and technical measures to protect personal information.

(Method of Collecting Personal Information)

We may ask for personal information such as name, date of birth, address, telephone number, and e-mail address when you sign up for our services.

(Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows

  • To provide and operate our services
  • To respond to your inquiries (including to confirm your identity)
  • To send you information about the services you have subscribed to
  • To contact you as necessary for maintenance, important notices, etc.
  • Purposes incidental to the above purposes of use

(Change of purpose of use)

The Company shall change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is relevant to the purpose of use before the change.

In the event of a change in the purpose of use, the Company shall notify the subscriber of the changed purpose or publicly announce it on this website in a manner prescribed by the Company.

(Provision of Personal Information to Third Parties)

  • Except in the following cases, we will not provide personal information to a third party without obtaining the prior consent of the person concerned. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.
    • When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question.
    • When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person in question.
    • When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining your consent is likely to impede the execution of such affairs.
    • When we have notified or announced the following matters in advance, and when we have notified the Personal Information Protection Committee
      • The purpose of use includes provision to a third party
      • The items of data to be provided to the third party
      • Means or method of provision to third parties
      • Cessation of provision of personal information to third parties at the request of the person in question
      • Method of accepting the request of the person in question
  • Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the information is provided shall not fall under the category of a third party.
    • When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
    • Cases in which personal information is provided as a result of the succession of business due to a merger or other reasons
    • When personal information is to be used jointly with a specific person, and the Company notifies the person in advance of this fact, the items of personal information to be jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for the management of the personal information, or makes such information readily accessible to the person. (Disclosure of Personal Information)/li>

(Disclosure of Personal Information)

  • When we receive a request for disclosure of personal information from the person concerned, we will disclose the information to the person concerned without delay. However, we may not disclose all or part of the information if disclosure would result in any of the following cases, and if we decide not to disclose the information, we will notify you to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.
    • When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
    • If there is a risk of significant hindrance to the proper conduct of our business
    • If it violates any other laws or regulations.
  • Notwithstanding the preceding paragraph, in principle, the Company will not disclose non-personal information, such as historical information and characteristic information.

(Correction and deletion of personal information)

  • If the Company receives a request from a person to correct, add, or delete (hereinafter referred to as "correct, etc.") his/her own personal information held by the Company as incorrect information, in accordance with the procedures prescribed by the Company, the Company may correct, add, or delete the personal information and respond to such a request. If we receive a request for correction, addition, or deletion of personal information (hereinafter referred to as "Correction, etc."), and we deem it necessary to respond to such request, we will make such Correction, etc. without delay.
  • If we make any correction, etc. based on the preceding paragraph, or if we decide not to make any correction, etc., we will notify the person of such decision without delay.

(Suspension of Use of Personal Information, etc.)

  • If we receive a request from a customer to stop using or delete (hereinafter referred to as "stop using, etc.") his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, we will stop using or delete the personal information without delay. (2) When a request is made to suspend the use of personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that the information is handled beyond the scope of the purpose of use or that the information was obtained by wrongful means, the necessary investigation will be conducted without delay.
  • If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the relevant personal information without delay.
  • When we have suspended the use of personal information in accordance with the preceding paragraph, or when we have decided not to suspend the use of personal information, we will notify the person of this decision without delay.
  • Notwithstanding the preceding two paragraphs, in cases where the Suspension of Use, etc. involves substantial costs or it is otherwise difficult to implement the Suspension of Use, etc., and alternative measures can be taken to protect the rights and interests of the person, these alternative measures shall be taken.

(Changes to this Privacy Policy)

  • The contents of this Privacy Policy may be changed without notice to you, except as otherwise provided by law or otherwise in this Privacy Policy.
  • Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on the Website.

(About SSL (Secure Socket Layer)

The Company's website is SSL-compatible to protect customers' personal information.

SSL stands for "Secure Socket Layer." SSL is a communication method that allows encrypted transmission and reception between a web server and a web browser.

By using a browser that supports the security function, personal information such as name, address, or phone number entered by the customer is automatically encrypted before being sent or received, so that even if a third party intercepts the transmitted or received data, there is no fear that the contents will be stolen.

(About Cookies)

Some pages on our website use a technology called "cookies.

Cookies are small pieces of data that are sent to your web browser from a web server and stored as a file on your computer's hard disk.

By referring to this cookie, the web server can identify your computer. This allows you to use our website efficiently. The files that we send as cookies do not contain any personally identifiable information.

You can disable the cookie function in your web browser settings, but if you do so, some of the services on the website may not be available smoothly.

(Contact for Inquiries)

If you have any questions regarding this policy, please contact us at the following address.

Address:
3-27-14 Wakamatsudai, Minami-ku, Sakai, Osaka 590-0116, Japan
Company name:
JVB Corporation
Department in charge:
General Affairs Dept.

Please review our Privacy Policy regarding the handling of personal information.